Made To Order
EDENSTONE LIMESTONE PAVERS
Contemporary and pristine, imagine extending smooth and streamline interior effects to your outdoor living place.
Limestone pavers can illustrate your own creativity with a range exceeding expectations in size, colour and style.
Edenstone Masonry produce only the highest quality pavers available.
The large format range come in three textures and a selection of colours.
Essential for a totally integrated area, the product range contains various sized pavers.
For superior entertaining areas, Edenstone’s speciality products provide a unique and innovative completion.
Only the best products are used to create Edenstone pavers.
Edenstone will provide a sophisticated and stylish finish to any entertaining or pool area or functionality for pathways and driveways.
The possibilities are endless.
For consistency, longevity and a premium finish all textures and sizes are made to match.
Colours are made using the same mix, though the use of natural sands and colours will occasionally produce slight variations.
The Edenstone range is at the same time contemporary, classic and hard-wearing.
It’s suitable for both commercial and residential spaces.
Edenstone is a quality product and regular care and maintenance, will ensure your paved area always looks chic.
The Edenstone Masonry Guide provides a how-to for the treatment of spots and stains.
The Edenstone range of products is designed to suit new and established homes.
There are several textures and six standard colours to chose from.
Pavers range from classic cobblestones to larger sized square pavers.
Pool coping includes bull nose, square edge and pool skimmer pieces.
These terrific design creations allow you to finish your outdoor living space flawlessly.
* Edenstone Masonry pavers and products pass the Australian Standards tests for dimension, slip resistance, strength and durability.
Plus they’re salt safe.
* As a handmade mix of natural materials and cement, some colour and size variations are expected.
Industry standards allow minimal differences.
It’s a good idea to blend pavers from all pallets as the job proceeds.
* Check your laying surface is prepared appropriately for its intended purpose.
A pool area is different to a driveway.
* For fixing coping to substrate speak with your supplier as it’s imperative a quality adhesive is used.
More sizes are available ... just ask your supplier.
*As with most paver products, care is crucial for longevity.
We strongly recommend sealing of pavers to maintain quality condition of Edenstone product.
Delivery to Brisbane, Gold Coast, Sunshine Coast and Northern Rivers within 2 business days.
Delivery to Coffs Harbour and Sydney within 5 business days.
All of our deliveries are made by our own transport company; from time to time we may use one of our supplier vehicles depending on your location. Orders are normally delivered between 6am and 7pm, Monday to Friday excluding public holidays.
Please note: Deliveries to remote locations may incur extra delivery fees, once order is placed if one of our sales team members can see that there will be a problem with your delivery they will contact you to find out a little more information. BricksBlocksPaversOnline reserves the right to refuse any delivery. Normal deliveries are within a 10klm radius from the General Post Office.
All deliveries are to the curbside only, the driver will endeavour to place the delivery as close as possible to the jobsite but is under no obligation to do so. Deliveries past the curbside will incur extra charges, if we are requested to cross the curbside in doing a delivery, all damage/breakage to site and product will become the customers responsibility.
For all access to your property through neighbouring land, it is your responsability to get written permission prior to delivery, we will still do the delivery without sighting the permission, but any damage to site will be the customers responsibility.
When will my order be delivered?
Deliveries of product that is in stock can usually happen within 2 working days.However Sydney Metro and surrounds need to allow up to 5 working days for delivery. Once order has been generated in our system you will receive a confirmation email of delivery date, if for any reason there is a problem with your order one of our customer service representatives will be in contact with you to keep you up to date on the progress of your order. It will be necessary for you to provide a contact number.
Please note some product from our suppliers is made to order and will usually ship within 2 weeks, again we will keep you informed once the order has been generated in our system
Is it possible to have my order delivered to another address?
All deliveries will go to the address used in the delivery details section of the shopping cart. Please make sure that the full delivery address has been filled out and we have a phone number that is contactable between the hours of 7am and 5pm. Our drivers are instructed to give you a call approximately half an hour before delivery to confirm delivery instructions.
What time will my delivery be?
Unfortunately it is not possible for us to specify a delivery time, all deliveries should be between 6.00am and 7.00pm, our drivers will give you a call approximately half an hour before your delivery to confirm delivery instructions.
What if I am not at home when the delivery arrives?
All deliveries will be delivered on the specified day, If you are not at home and the driver cannot get in contact with you, the driver will leave your product in a safe location at the address provided. If this is not an option due to safety issues or lack of space the product will be returned to one of our nearest store locations at the customers cost. A redelivery fee will then apply to get the goods re delivered.
Can we have our delivery placed in a specific area?
As we have an obligation to ensure the safety of people and property and must comply with WorkCover regulations, our driver will make the final decision on product placement, after assessing the site. If the driver determines that he cannot safely unload the product on site due to obstacles or safety issues relating to the unloading process or lack of space, the driver will endeavor to contact the customer either directly or indirectly to enable delivery. If unsuccessful, the product will be returned to one of our nearest store locations at the customers cost. A redelivery fee will then apply to get the goods re delivered.
What if my products are damaged or the order is not correct?
All damages and irregularities must be notified within 2 working days of the delivery. You must notify us of the exact amount missing or damaged and replacements will be sent on the next available delivery. It may be necessary for us to send out a representative to approve the replacements. Due to the nature of the goods it is acceptable to have between 3-5% wastage, these can be used for cuts. If on first inspection you notice that there are damages please indicate this on the driver’s paperwork.
If the order is incorrect please notify us immediately so we can have the situation rectified.
What if I order too many?
Unfortunately we do not accept the return of surplus product; however we do recommend that you order approximately 10% extra for cuts, breakages. Any product left over can be put away for any future repairs
What is your Returns Policy?
PLEASE CHOOSE CAREFULLY. We do not normally give refunds if you simply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from a sample shown to you or don't do what they are supposed to do.
How do I change my order?
If you need to add or subtract from your original order please contact us as soon as you can. Any order that is already collected from a supplier can not be changed. A nominal admin charge of $25.00 incl GST per order will apply for any changes to the order. If you decide that you are not happy with your order when it arrives onsite and it is no fault of the supplier, Freight will be charged to send the truck to site to collect and also to return the stock to the supplier, there will also be a 25% restocking fee + any nominal charges imposed from the supplier.
BEFORE PURCHASING FROM US, PLEASE ASSURE YOURSELF BY PURCHASING/VIEWING SAMPLES AS TO THE COLOURS AND TEXTURES AS ACTUAL PRODUCTS MAY VARY FROM WHAT YOU SEE ON YOUR COMPUTER MONITOR. PLEASE NOTE YOU SHOULD ALWAYS PURCHASE THE FULL AMOUNT REQUIRED + WASTAGE AS BATCH VARIATIONS CAN OCCUR AND UNFORTUNATELY BATCH VARIATIONS ARE NOT A WARRANTED ISSUE FOR REPLACEMENT.