Below FAQ are some common concerns of our clients before purchasing the bricks and blocks. if you have any other questions, please email us at

Monday to Friday 7am-5pm, excluding Public Holidays.

No, we will respond to your enquiry on our next available office day.

All of our pricing is available online. To get your delivered cost, add what you need into the shopping cart and the quantity you require. Once you have all of your required stock in the cart, enter your postcode into “Estimate Delivery Charges”. If you are happy with your order simply proceed to the checkout.

We are a full online store all orders must be placed online. We do not take orders over the phone.

No, the shopping cart is a quote system only. Once you are happy with your products in the shopping cart and have estimated delivery charges, simply proceed to the checkout.

This website uses the same level of encryption security that international banks & government bodies use to protect their data. This means your transaction is 100% secure.

Yes, Bricks Blocks, Pavers Online recommend you view all products before you purchase them. We are affiliated with 4 Retail Stores which have up to date displays of our product ranges. Please visit for your nearest display centre.

Bricks Blocks Pavers Online is an online shop only, therefore it is not possible to pick the order up.

Yes you can arrange for another transport company to collect the product for you. Please phone our office if you would like to organise this for your order. This can only be done with a registered transport company.

We have our own fleet of trucks and all-terrain forklifts which offer a fast, reliable and affordable service straight to your home or building site.

We will ensure your delivery is made on the date you specified when you place your order. If for any reason delivery can’t be made on this day, you will be notified as soon as possible.

Remember that concrete & clay products can vary from batch to batch in colour and size. So it’s important to order the right amount first time around. We advise to always order a little more than you need. If you decide to do a little bit extra later on, you may have trouble getting the product when you need it and there may be cost involved as well. Sometimes a few weeks difference can make a product lighter, darker and even change the size slightly.

Breakages are a regular occurrence in the industry. We recommend that you order around 5% extra to cover any breakages/incorrect measurements. Industry standards allow for 4% breakages. These broken pieces are often chipped on the corners so these can be used for cuts, halves or sometimes small pieces needed in the corner to finish off a job. This will minimize wastage.

All pavers & retaining walls are delivered on wooden pallets. When you have finished with the pallet there is a number on the side in which you can call for collection. The manufacturer will collect these for you next time they are in your area. This can take up to two weeks.

Please provide photos of your product from a couple of different perspectives and we will do our best to identify the product.

We are able to keep our prices low by keeping the running cost of the store down. We do not have the staff to provide a take off service. Please refer these enquiries to ABC Brick Sales.

Yes, all manufacturers recommend to seal pavers once they have been laid & cleaned thoroughly.